🔄 Return & Refund Policy – Strong Boost

At Strong Boost , customer trust and satisfaction are at the heart of our commitments.
In accordance with European regulations, we have put in place a clear and transparent policy regarding returns and refunds of our food products.

📦 Return Policy

Legal deadline

You have 14 days from the date of receipt of your order to exercise your right of withdrawal and request a return.

Conditions of acceptance

To be eligible for a return:

• The product must be unopened, unused, and unconsumed .
• The packaging must be sealed and intact (in accordance with Article L221-28 of the Consumer Code).
• The item must be accompanied by proof of purchase or receipt .

👉 For hygiene and food safety reasons, any unsealed, opened or damaged product cannot be returned.

Procedure

1. Contact us by email: contact@strongboost.fr .
2. Send your return to the following address:
   Strong Boost – 229 Rue Saint-Honoré, 75001 Paris – France .
3. After validation, we will provide you with a return label and shipping instructions.

⚠️ Any package returned without prior request will not be accepted.

💰 Refund Policy

Terms and conditions

• If your return is accepted, we will issue a full refund for the product.
• The refund will be issued via the same payment method used for the order (Visa, MasterCard, American Express).
• Processing a refund typically takes 7 to 14 business days after receipt and validation of the return.

Exceptions

• Initial delivery charges are non-refundable, except in the case of an error on our part or a defective product.
• No refunds will be given for opened, unsealed or damaged food products.

❓ Assistance and contact

For any questions regarding returns or refunds, our customer service is at your disposal:
📧 contact@strongboost.fr

We are committed to handling your request professionally, quickly and transparently , in compliance with current European standards.