🚚 Shipping Policy – Strong Boost
At Strong Boost , we make every effort to ensure your orders are delivered quickly, safely and with respect for the environment .
📦 Deadlines and availability
- Delivery in mainland France on average within 3 working days (excluding weekends and public holidays).
- Shipments from Monday to Saturday .
- In case of high demand or exceptional circumstances (strikes, bad weather, etc.), waiting times may be slightly longer.
🚀 Delivery methods
You have the option to choose the delivery method best suited to your needs and values:
🌱 Delivery to a Mondial Relay collection point/locker 24/7
- A simple, economical and ecological alternative.
- Sharing journeys = reducing carbon footprint.
- Large and constantly expanding network for flexible and convenient withdrawal.
🏠 Home delivery
- Direct delivery to your address, convenient and without having to travel.
- Higher carbon impact (individual route for drivers).
- In case of absence, a second delivery attempt or drop-off at a collection point may be necessary, which increases the environmental cost.
👉 At Strong Boost, we encourage you to favour the most environmentally friendly solution whenever possible.
📋 Receiving your package
Upon delivery, we invite you to:
- Carefully check the condition of your package.
- In case of a damaged package, immediately make written, precise and complete reservations on the driver's slip or directly to the collection point.
These reservations are essential so that we can open a claim with the carrier and protect your rights.
📞 Customer Service
A question about your delivery?
Our customer service is available Monday to Friday from 8:30 am to 12:30 pm and from 2 pm to 6 pm via our contact form or at contact@strongboost.fr